When to Replace Parts in Your ButterflyMX System

Even though ButterflyMX is built for durability, no device lasts forever. Certain components wear out over time and need replacing to maintain peak performance. Knowing when to replace parts can save you from unexpected failures and costly emergency repairs.

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1. Touchscreen Display

• Signs it needs replacing: Unresponsive touch, dead pixels, or frequent freezing.
• Average lifespan: 4–6 years, depending on usage and environment.
• Why replace: A faulty display disrupts visitor entry and frustrates residents.

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2. Camera Lens

• Signs it needs replacing: Blurry or distorted images, night vision not working.
• Average lifespan: 5+ years, but outdoor units may degrade faster.
• Why replace: Clear visuals are essential for security and identity verification.

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3. Speakers & Microphones

• Signs they need replacing: Crackling audio, muffled voices, or no sound.
• Average lifespan: 3–5 years depending on exposure to weather.
• Why replace: Poor communication reduces trust and usability of the intercom system.

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4. Keypad or Buttons

• Signs they need replacing: Stuck keys, delayed response, or complete failure.
• Average lifespan: 4–5 years with heavy daily use.
• Why replace: Access codes won’t work reliably, which can frustrate tenants.

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5. Network/Power Components

• Signs they need replacing: Frequent device restarts, overheating, or power drops.
• Average lifespan: Varies by installation, usually 5–7 years.
• Why replace: Stable connectivity and power are crucial for 24/7 functionality.

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6. Weather Seals & Casings

• Signs they need replacing: Visible cracks, water ingress, or rust.
• Average lifespan: 3–4 years in harsh climates.
• Why replace: Protects sensitive electronics from long-term damage.

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Tips for Replacement Strategy

• Proactive Replacement: Don’t wait until parts fail completely; replace at first signs of degradation.
• Use Genuine Parts: Avoid third-party alternatives that may void warranty or cause compatibility issues.
• Plan Budget Cycles: Allocate funds for replacements every 3–5 years.

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Final Thoughts

By monitoring signs of wear, property managers can plan ahead and replace ButterflyMX parts before failures cause downtime. A proactive replacement plan reduces emergencies, improves resident satisfaction, and extends the life of the system.

MetroCom Security offers replacement and upgrade services, ensuring your ButterflyMX remains in top condition year after year.